App / Casino
At mt77, your account data belongs to you. This policy explains what we collect when you access the platform, how we use it to keep your wallet and session secure, and what steps you can take to review or update your records. Access to this platform depends on local law and is available only where eligible.
We collect information you provide directly — your account login details, wallet preferences, and the payment methods you connect, including DuitNow, FPX, and Boost. We also collect session data generated when you access the platform: device type, browser session identifiers, and pages visited within your account. This data is used for three purposes: to process your transactions accurately, to keep your session authenticated when you return on the same device, and to respond to any support request you raise. We do not sell your personal data to third parties. Data shared with payment processors — for example, when a DuitNow or FPX transfer is initiated — is limited to what those processors need to complete the transaction. Retention periods follow the requirements of applicable law in the regions where this service operates. We keep transaction records for the period required, after which they are deleted from active systems. If you have questions about a specific data type, our support team can walk you through what is held in your account and how long it is retained. Your continued use of the platform after any update to this policy is taken as acknowledgement of the revised terms.
DuitNow transfer data is passed only to the payment processor completing your transaction. We do not store full bank account numbers.
FPX session tokens are used solely to confirm payment status. They expire after each transaction and are not retained beyond that session.
Boost wallet interactions follow the same data-minimisation approach — only transaction reference codes are kept for reconciliation.
Login session data — device type and session token — is retained while your account is active and cleared when you log out or your session expires.
This policy applies to data collected directly through the mt77 platform — your account, wallet, and in-platform activity. It does not extend to third-party services you access from links on this site, or to payment processors who operate under their own privacy terms once a transaction leaves our platform. Understanding where our responsibility starts and ends helps you know who to contact when a question arises.
All data tied to your login — credentials, session state, and account profile fields — falls under this policy. You can review and request changes to this data at any time through your account settings.
Payment activity processed through DuitNow or FPX is covered while it moves through our system. Once it reaches the payment processor, that processor's own privacy terms apply to the data on their side.
How you interact with platform content — which sections you visit, how long you spend in a session — is collected as usage data and used only for platform performance and support purposes. It is not used for advertising profiling.
Links to external services, game content from studios such as CQ9, Pragmatic Play, Spadegaming, and Habanero, and any payment gateway outside our direct control are governed by their respective policies, not this one.
You have practical choices about the data we hold. You can review your account profile fields after login and correct anything that is out of date directly in account settings. If you want a record of what data is held against your account, raise a request through our support channel and we will confirm the categories and retention status in writing. For anything that cannot be changed from your account page — historical transaction references, for example — contact support directly. We aim to respond to data requests within the timeframe set by applicable law in eligible regions. If you believe data is being held incorrectly, you can raise a formal question through the contact path in the support section below.
Log in and go to your account profile to see the personal details we hold. Most fields are editable directly from that page.
Update your contact details and wallet preferences from the account settings screen. Changes take effect immediately for future sessions.
To get a summary of all data categories held against your account, submit a request via our support channel. We will confirm in writing what is retained and for how long.
If you believe a record is inaccurate or is being held longer than required, contact our team through the support path below. We treat these requests under the terms of applicable law in eligible regions.
Privacy questions and data requests go through the same support channels we use for account help. You do not need a separate form — just reach out and note that your question is about personal data or this policy, so the right team picks it up quickly.
Start a live chat session from your account dashboard. It is the quickest path for urgent data questions or to confirm what is held in your active session.
Send a written request to our support email for data summaries, correction requests, or formal privacy queries. Written requests create a record for your reference.
The Help Centre in your account covers common privacy questions — data retention periods, how to update wallet details, and how to read your transaction history.
Data security at mt77 is built around the account, not around broad platform claims. Session data is tied to authenticated tokens so that access to your wallet and transaction history requires a valid login. Cookies used on the platform are limited to session management and basic analytics — you can check the cookie settings in your browser at any time. We do not use cookies to serve advertising outside the platform.
We use session cookies to keep your login active across pages. Analytics cookies help us understand which parts of the platform work well. No third-party advertising cookies are placed.
Your account is protected by credential-based login. Any changes to your registered payment method — DuitNow, FPX, or Boost — require re-authentication, verified through the steps shown on your account page.
We keep your data only as long as your account is active or as required by applicable law. Transaction references are retained for the legally required period, then removed from active systems.
When we update this policy, we post the revised version here with a new effective date. For significant changes that affect how your data is used, we notify you via your registered contact details.
These are the questions we hear most often about data, access, and your rights on the platform.
We collect the details you submit during account setup — your contact information, login credentials, and the payment methods you connect such as DuitNow or FPX. We also collect session data generated each time you log in, including device type and session identifiers.
Yes. Log in and open your account profile to view the personal details stored there. For a full summary of all data categories — including transaction references — submit a request through live chat or email support and we will confirm in writing.
Most account fields are editable directly from your profile page after login. For details that cannot be changed from the settings screen, such as historical records, contact our support team and we will handle the correction request under applicable terms.
We share data only where needed to process your transactions — for example, passing the minimum required information to DuitNow or FPX to complete a transfer. We do not sell personal data. Third-party services you access from links on the platform are governed by their own privacy policies.
Transaction records are retained for the period required by applicable law in the regions where the platform operates. Once that period ends, the records are removed from active systems. If you want to know the specific retention period for your account data, our support team can confirm it.
Raise the question through our live chat or email support, and note that it is a data or privacy concern. We will review your account records and respond within the timeframe set by applicable law. Written requests via email create a record for your reference.